NISEKO LIFT PASS

BUY ONLINE-LIFTPASS

WHY PURCHASE ONLINE?

  1. Enjoy faster access to the lift gates. Online lift pass allows you to skip lift ticket counter queues.
  2. Take advantage of online discount. Save 7% on average when you purchase online.
  3. Ultimate convenience. With only a few taps or clicks, purchase your lift ticket from anywhere and at anytime even on the day you ski.
  4. Rechargeable keycard system makes everything easier. Keycard, the IC card you will obtain for 500 JPY with your first online lift ticket will be your permanent lift card. You can recharge it for uses for the 2nd time and on.
  5. Old Niseko Internet Lift Ticket cards can be used as keycard, too.
  6. All Mountain Day Tickets (from 1-Day to 18-Days), All-Mountain 10hrs Ticket (online limited), All Mountain 50hrs Ticket (online limited) are available online.
  • * Online Lift Tickets are non-refundable, non-replaceable and can not be canceled after payment.

BUY LIFT TICKETS HERE

PURCHASE YOUR FIRST ONLINE LIFT PASS

1.PURCHASE ONLINE

  1. To purchase online you need to create an account.
  2. Select the season you plan to use the lift pass.
  3. Select "Purchase New Lift Pass".
  4. Select the items and add them to your shopping cart.
  5. For your initial online purchase, 500 JPY will be added to each keycard user. This is a permanent card that you can recharge for uses for the 2nd time and on for each user.
  6. Review the items in your shopping cart and click "Next".
  7. Fill out the form to create a Niseko United account. The contact email address on this form will also be your sign-in ID. Click "Proceed With Checkout".
  8. Now you need to assign the owners to each lift pass.
  9. If you are purchasing other people's lift passes using your account, click "+Add New Group Member" button in My Group section and fill out the form for each person.
  10. Assign the group members to each pass by selecting a name in the pulldown menu in My Booking section. Please note that online lift passes are not transferable.
  11. Click "Book & Pay" to proceed with the payment. Payment method is credit card only. We accept VISA, MASTER cards.
  12. The pass confirmation with a QR code will be sent to your registered email address. You will need this confirmation QR code to collect your pass.

2.COLLECT YOUR PASS / KEYCARD

  1. You are able to collect your online lift pass from any of the four resorts, Hirafu, Niseko Village, Hanazono and Annupuri.
  2. Scan the QR code on your pass confirmation with the ticket machine in one of the four resorts.
  3. Take the keycard charged with the lift pass you purchased online from the machine.
  4. Now you are all set. Scan your online lift pass at the lift gates and enjoy the slopes!
  5. * If you experience any trouble with your online lift pass within Niseko United resorts, please contact the nearest lift ticket counter with your pass confirmation.

RECHARGE YOUR LIFT PASS ONLINE

  1. Go to our online shop and select the season that includes the date you start using the lift pass.
  2. Select "Recharge Existing Lift Pass".
  3. Select the lift passes and add them to your cart.
  4. Next, sign in to your Niseko United account.
    If you already have an account, enter your registered email address and click "Send me a verification code". Enter the verification code sent to your email address to sign in.
    If you don't have an account yet, fill out the sign-up form and click "Proceed to checkout" to create an account.
  5. Enter your keycard number. If you are recharging multiple keycards using your account, you need to register all the keycard holders as your group members with their keycard number. Next, assign the group members to each lift pass you purchase.
  6. Click "Book & Pay" and review your purchase. Payment method is credit card only. We accept VISA and Mastercard. You must agree to the online booking terms to proceed with payment.
  7. The pass confirmation will be sent to your registered email address. Please keep it until the day you use the lift pass.
  8. * If you experience any trouble with your online lift pass within Niseko United resorts, please contact the nearest lift ticket counter with your pass confirmation.

TERMS & CONDITIONS

  1. All purchases of the online lift passes are non-refundable and non-replaceable.
  2. 500JPY for the keycard is not refundable as it is to purchase the card and not the deposit.
  3. The keycard is not transferable and resale of this card is prohibited.
  4. If the keycard is damaged or lost, you will need to purchase a new card.
  5. Passes for preschoolers are free and their passes are not available online. Please apply for their lift pass at a lift ticket counter on the day. Deposit of 1000 JPY, refundable at the time of return, is required for each lift pass.
  6. Lift and gondola operations are subject to weather conditions and may be canceled without notice. Cancellation of online lift tickets due to weather conditions is not accepted.
  7. Should you have any questions or problem concerning the online lift ticket purchase, please contact the customer service

    * Phone: +81 136 55 6068 (Open 9:00 - 17:00 Japan Local Time)
    * Email: nisekounited@roomboss.co.jp
  8. Please contact each Niseko United resort for questions about lift ticket price and the resorts.

FAQ

  • On what kind of device can I purchase online lift passes?+

    • Our online shop is designed and built for both desktop and smartphone users.
  • Can I purchase my lift pass by telephone?+

    • Unfortunately not.
  • Can I purchase my pass online on the day I use it?+

    • Yes.
  • How do I purchase lift passes for my family using my account?+

    • A.Please follow the steps in "Purchase Your First Online Lift Pass". To purchase multiple lift passes using a single Niseko United account, first select all the lift passes you need and add them to your cart. Next, register your family as your new group members and assign them to each lift pass you purchase. Please note that online lift passes are not transferable.
  • I have an old Niseko Internet Lift Ticket card. Can I use it as my keycard?+

    • Yes, you can. Please follow the steps in "Recharge Your Online Lift Pass".To recharge it online, you need to create a Niseko United account and enter your Niseko Internet Lift Ticket number.
  • Do you accept any other payment method than credit cards?+

    • Unfortunately, not. Our online shop accepts only credit cards.
  • May I change or cancel my order after payment?+

    • Unfortunately not. As all the online lift passes are non-refundable and non-replaceable after payment, please check the items and the terms and conditions carefully before purchasing. Cancellation of online lift pass is not accepted for any reason, including weather conditions.
  • I am not very familiar with shopping online. Can I ask for some assistance?+

    • For more detailed shopping instructions or inquiries about our online shop, please contact the customer service.
      Phone: +81 136 55 6068 (Open 9:00 - 17:00 Japan Local Time)
      Email: nisekounited@roomboss.co.jp
  • An error occurred during my purchase process. What should I do?+

    • If you experience any technical problems while shopping on our online shop, please contact the customer service.
      Phone: +81 136 55 6068 (Open 9:00 - 17:00 Japan Local Time)
      Email: nisekounited@roomboss.co.jp

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